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What type of wireless card
should I use? You can use any wireless card that supports 802.11b or
802.11g. If you have these, you will be able to access our wireless network.
We do not support 802.11a at this time.
Will my
Macintosh work with wireless in the Library?
Yes, as long as it supports 802.11b or 802.11g wireless.
What is the Ridgefield
Library’s SSID?
Our SSID for our wireless system is “library”.
If you search for it, you should find it anywhere in the building.
Is it difficult
to connect to the wireless network?
Not usually. Most laptops that come configured for wireless access can
automatically pick up the wireless signal. If yours does not, you will have to
know how to use your wireless device's configuration software to connect to the
wireless network.
Do I have
to pay for wireless access?
No, wireless access at the Ridgefield
Library is free to all patrons.
Do
I have a time limit for wireless access? We have not implemented any sort of time
limit presently; however, we reserve the right to do so at a later date.
Although keep in mind we have a finite number of available concurrent users, so
if you get logged-off, there is a chance you will have to wait before being
granted access again.
Can I
connect to the printers via the wireless network?
No, the wireless network is not connected to the library's public printers.
If you need to print, save the data on your computer to print it from home or
work, or copy the data to a floppy disk/key ring drive and take it to a wired
workstation to use the Library's public printers. Black & white printing is $
0.10 per page, and color printing is $ 0.25 per page.
Can I use a pop-up blocker?
Yes, of course you may use a pop-up
blocker. We only ask that you turn it off when you first login so that the
log-off pop-up window will appear. (This pop-up window will have a button you
can use to log-off the wireless system at your convenience.)
How do I
log-off of the system?
You may log-off using the button located
on the pop-up from when you log-on. You will also be logged-off of the wireless
system if you are inactive on the internet for more than 20 minutes. For more
information on inactivity, please see a staff member.
What factors can
interrupt my wireless connection? Wireless connections use radio waves. Anything that can interfere with radio
waves can interfere with your wireless connection. Wood, people, walls and book
shelves can all cause the signal to be interrupted or weakened. If you
experience a connection problem try moving to a different part of the Library.
Why does the wireless
network speed vary?
There are several possibilities including:
- Your distance from the Access Point
and/or obstructions that might be in the way (see above).
- The number of people using the
connection. Since a wireless network is a shared network, if several people
are using the network then users might see slower connections.
I think I got a virus
from your Hotspot. Hotspots do not produce viruses. They
come from the Internet, often as attachments to e-mail. It is strongly recommend
that all users have anti-virus protection and a personal firewall installed on
their laptops.
I
have a question that is not answered here.
For general questions about the
Library's wireless network,
email our Network Administrator. Please use the subject line “Ridgefield
Wireless.” For specific questions about your hardware or software, contact the
manufacturer.
Please be advised
that:
- Library staff is not allowed to
configure users' laptop or handheld computers or install any devices or
software on those computers.
- The Library's wireless network is
behind a firewall.
- Anti-virus, security, spyware, and
privacy protection is the responsibility of the user.
- The Library assumes no responsibility
for any alterations or interference with a laptop's configuration, operation,
or data files resulting from connection to the Library's wireless network.
- The Library is not responsible for
any changes you make to your computer's settings.
- The Library assumes no responsibility
for damage, theft, or loss of any kind to a user's equipment, software, data
files or other personal property brought into or used at the Library.
- The Library cannot guarantee that the
service will be available at any specific time or that the connection will
have any specific quality or speed; there is no guarantee that you will be
able to make a wireless connection.
- The connection shall not
be used for illegal or capacity-hogging purposes, nor shall it be used in
such a way to violate library policies.
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